Below you will find information regarding the ordering process. Any questions? Please contact us via the contact form or by email. We will process your request as soon as possible.
All items found in our webshop can be ordered online. After you have completed the order process, you will automatically receive a confirmation for your order by email. We keep you informed about the status of your order by email.
In stock and delivery
All items in our shop are in stock, unless it is clearly mentioned that a product is temporarily out of stock. The delivery of our products within the Netherlands is therefore usually 1 or 2 business days. Delivery to other European countries may vary but should usually take no longer than 5 to 7 business days.
Shipping within The Netherlands
During the ordering process you can choose to have your goods delivered. Delivery is done via PostNL. For delivery to other countries see 'International shipping'.
The contribution to the shipping costs for orders within the Netherlands will be automatically calculated:
Free shipping within the Netherlands for orders over € 60 (excluding shipping costs) !
Package with PostNL:
|from 60 euro||FREE|
|Belgium & Germany||€ 7,95|
|from 60 euro||€ 3,95|
Brievenbuspakje+ (fits through letterbox) with track and trace:
|Belgium & Germany||x|
Belgium ; Due to the many recently lost mailbox envelopes, we currently only send packages with track and trace to Belgium. Our apologies for the inconvenience.
See 'international shipping' for information on payment options for countries outside the Netherlands.
Delivery within the Netherlands
We ship your order with PostNL and because of this we have to depend on the delivery table of PostNL. PostNL claims 98% of all packets will be delivered on time. There is an odd chance the delivery can take 1 or 2 days longer, however this out of our control.
Orders shipped within the Netherlands:
You can choose from the following payment methods for orders delivered depending on the destination:
Rest of the world: